"By working closely with a trusted, strategic partner that had the expertise we needed to access, the Single Customer View project with KETL ran seamlessly. It really was one of the best projects I've worked on during my career."
Andy Tudor, Technology and Data Director Monsoon Accessorize
We replaced legacy data warehouse infrastructure with new technology to enable meaningful customer engagement.
The key overall result is that now the business has trust in the technology team. Stress levels in the team have been reduced. Business critical reports that took 18 hours to run now perform in minutes.
Talend Data Services Platform and Exasol Enterprise Cluster
Legacy system architecture meant that the business teams within the retailer were unable to carry out deep dive analysis. It was not possible to identify customers against the all the brand touch points.
Monsoon Accessorize had a vision for Data and analytics 'available any time anywhere' seen through the eyes of the customer. Consistent positive and frictionless customer experience across all channels and all mobile devices.
By providing a more accurate view of daily performance business decisions can be made earlier. Existing BI tools became more efficient and so the time to insight was improved significantly.
Now additional feeds can be added into the Enterprise Data warehouse and more advanced analytic and machine learning methods can be employed to cut down on fraud, to model pricing optimisation and to improve customer segmentation.
Our clients care about their data and recognise the value it can bring to their business. With better data our clients are able to rely on their reporting processes and gain more customer insight.